- General Terms of Use
a. The online store manolesakis.gr provides services, which are subject to the Terms of Use listed below. The User is obliged to read the terms of use before using the services or registering at manolesakis.gr. It is considered that the User has unconditionally accepted the Terms of Use as detailed herein, whenever he uses the services of the manolesakis.gr online store. The e-shop manolesakis.gr reserves the right to unilaterally modify the Terms of Use, without being obliged to inform the User beforehand, except by publishing them on its respective website.
b. manolesakis.gr is committed to the validity and completeness of the information listed on the manolesakis.gr website, both in terms of listing the essential characteristics described for each product it has for sale, and in terms of the accuracy of the data concerning the services provided by it, without prejudice to any technical or typographical errors, which have escaped notice or have resulted from a mistake or from accidental interruptions of the website due to force majeure. The online store manolesakis.gr makes every effort for the proper functioning of the website, but does not guarantee that the operations of the website or servers will be uninterrupted or without any type of error, free of viruses or other similar elements.
c. manolesakis.gr is committed to informing customers in a timely manner regarding the availability of the products sold through the website. manolesakis.gr bears no responsibility regarding technical problems that may occur to users when they try to connect to the website and for as long as they use it and are related to the operation or compatibility of their own technical infrastructure. manolesakis.gr also bears no responsibility for acts or omissions of third parties, especially for interventions by third parties in products, services and information available through the online store.
d. The e-shop manolesakis.gr lists the content (eg information, features, names, photos), products and services sold through its websites “exactly as they are”. The e-shop manolesakis.gr bears no responsibility for any legal or civil or criminal claims nor for possible damage (positive, special or collateral, which consists of loss of data, profits, lost profits, monetary satisfaction, etc.) from users who visit the website or third parties for reasons related to the operation or non-operation or the use of the website or the inability to provide services or information available through it or from possible unauthorized interventions by third parties in products or services or information available on the website .
e. Children and young people under the age of 16 must have the permission of their guardians before sending their personal information to the online store.
f. The copyright of the Content and Services of the website manolesakis.gr that have been introduced to the Network are protected by Greek, Community and international copyright laws. Any copying, distribution, transfer, modification, resale, creation of derivative work or misleading the public about their actual provider of the Website Content is prohibited. Any reproduction, republishing, loading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of manolesakis.gr or any other copyright holder.
g. The external links (links) that exist on the manolesakis.gr websites may take you outside of its website. In this case, manolesakis.gr bears no responsibility for the operation, content, accuracy of the information, as well as for any changes to the elements of these websites.
- Services to Customers
manolesakis.gr is an online store owned by the company G.MANOLESAKIS KE SIA OE. It has its own price policy, terms of sale, payment and delivery of the products sold through the website. Those who place an order through its websites become customers of the online store. If the Customers want, they can register their details using a security code. The Customer can place orders in the online store, whether he has registered in the e-shop or not, as long as he has entered all the mandatory fields needed to complete the order. The Customer registers ONCE using his e-mail and a security code (password). The Customer, when he registers in the e-shop, has the following benefits:
a. He can see the contents of his SHOPPING CART. There is a shopping cart in the e-shop. The Customer can place products there, for which at any time (after first logging in to his account) he has the possibility to review or change (delete product, change quantity).
b. He can see the PENDING ORDERS he has in the online store manolesakis.gr.
c. He can see his OLD ORDERS with products he bought from the e-shop.
d. To finalize his pending orders and pay with the payment method of his choice, from those offered by the online store.
e. He can modify his Account Details as mentioned in paragraph 3.
COPYRIGHT
All the content of the pages of the manolesakis.gr online store, including images, graphics, photographs, logos, texts and products are the intellectual property of manolesakis.gr and are protected according to the relevant provisions of Greek law, European law and international conventions.
It is expressly forbidden to copy, analog / digital recording, reproduction, distribution, transfer, downloading, processing and resale of the above without the written consent of the owner of the online store manolesakis.gr.
DISPUTE RESOLUTION
The Courts of Drama are competent to resolve any dispute arising from the contractual relationship between the company and the customer.
For the out-of-court resolution of the dispute, the customer can refer to the competent bodies for the out-of-court settlement of consumer disputes. In accordance with Directive 2013/11/EC, which was incorporated into Greek law with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (ADR) process is now provided throughout the European Union . If the customer has the status of a consumer (that is, a natural person acting in a non-professional capacity) and has any problem with a purchase made from our online store, he can initiate the ADR process through the one available at https://webgate.ec. europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage single platform for electronic dispute resolution (ODR platform).
